Refund Policy

At RoadReady, your satisfaction is important to us. We stand behind the quality of our products and aim to provide a smooth and reliable shopping experience.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition

• The product must include original packaging and accessories

• Proof of purchase is required

Items that show signs of damage, misuse, modification, or excessive wear may not be eligible for a return.

Non-Returnable Items

The following items cannot be returned:

• Final sale items

• Gift cards

• Products damaged due to misuse or improper handling

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved:

• Your refund will be processed to your original payment method

• Refunds are typically completed within 5–10 business days depending on your payment provider

Please note:

• Original shipping fees are non-refundable

• Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect

Damaged or Incorrect Items

If your RoadReady product arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Order number

• Photos of the product

• Photos of the packaging

We will review the issue and work to resolve it as quickly as possible.

Exchanges

We replace items only if they arrive defective or damaged.

If you experience an issue with your order, please contact our support team.

Late or Missing Refunds

If you have not received your refund:

• Check your bank account again

• Contact your payment provider

• Contact our support team for assistance